Protecting your personal data is particularly important to us. We therefore process your data exclusively based on the legal regulations (GDPR, TKG 2003). This privacy policy informs you about the most important aspects of data processing on our website.

1. Processing of Personal Data

We process your personal data provided to us via our website, contact forms, emails, or other communication channels exclusively to fulfill the requested services and to process your inquiries. Data is stored only as long as necessary to address your request or comply with legal retention periods.

Categories of data processed:

• Contact data (name, email address, phone number, etc.)
• IP addresses
• Usage data (via analytics and tracking tools)

Data will only be shared with third parties if necessary to fulfill contractual obligations (e.g., collaboration with external service providers) or if you have explicitly consented to such sharing.

2. Use of Cookies

Our website uses so-called cookies. These are small text files stored on your device using your browser. They do not cause any damage.

We use cookies to make our services user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser upon your next visit.

If you do not wish this, you can configure your browser to notify you when cookies are set and only allow this in individual cases. Deactivating cookies may limit the functionality of our website.

3. Analytics and Tracking Tools

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google Analytics uses cookies to enable analysis of website usage. The information generated is usually transferred to a Google server in the USA and stored there.

We have entered into a data processing agreement with Google and use IP anonymization. As a result, your IP address is shortened and anonymized by Google within the European Union before being transferred to the USA.

For more information on how Google processes data, please visit Google’s Privacy Policy.

Google Maps

Our website uses Google Maps to display maps and generate directions. Google Maps is operated by Google LLC. By using Google Maps, information about your use of our website (e.g., your IP address) may be transmitted to Google.

Facebook Ads

We use the Facebook Pixel provided by Meta Platforms Ireland Ltd. to analyze visitor activities and run targeted ad campaigns. When you visit our website, the pixel establishes a direct connection to Facebook’s servers. Facebook thereby receives the information that you visited our website using your IP address.

For more information on how Meta processes data, please visit Meta’s Data Policy.

4. Rights of Data Subjects

You have the following rights regarding your personal data:

• Access to your personal data,
• Correction of your data,
• Deletion (right to be forgotten),
• Restriction of processing,
• Data portability, and
• Objection to the processing of your data.

If you believe that the processing of your data violates data protection regulations or your data protection rights have been infringed, you may lodge a complaint with the supervisory authority:

Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at
Web: www.dsb.gv.at

5. Contact

If you have questions about the processing of your data, please contact:

Schranzhofer Lucia or Told Roman
A-9920 Sillian, 2 i
Phone: 0043 (0)680 – 231 03 16
Phone: 0043 (0)670 – 657 00 00
Email: info@chalet-west.at